What do you need to know before reading this notice?
In order to provide you with greater clarity regarding the content of this Notice, the following words and expressions have been used with the following meanings:
| Term/Expression | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person. |
| Sensitive Personal Data | Any personal data relating to racial or ethnic origin, religious belief, political opinion, membership in a trade union or organization, data concerning health or sexual life, genetic or biometric data. |
| In charge | Person designated to act as a communication channel with you and the ANPD. |
| Third parties | Any and all individuals or legal entities with whom the GROUP does business. |
| Headline | Natural person to whom the Personal Data refers. |
| Treatment | Collection, reception, classification, utilization, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation, or control of information. |
| Consent | Free, informed, and unequivocal consent by which the data subject agrees to the processing of their personal data. |
2. What personal data do we collect from you?
The Personal Data we collect about you will vary depending on the relationship you choose to establish with us.
- Primary identification information: name, date of birth, ID card number, taxpayer ID (Brazil), taxpayer ID (company, Brazil), business name, profession, position;
- Contact Information: Residential address, ZIP code, landline or mobile phone, and email addresses;
- Financial Information: Checking account and bank branch;
- Behavioral information system navigation and usage history;
- Electronic device attributes: Internet service provider, operating system, browser, cookies;
- Third-party information Credit bureau registration, behavioral, and financial data;
- General Information: content sent via chatbot, customer service channels, blog posts.
3. How do we collect your personal data?
3.1 Provided Directly by You
From the beginning of your interaction with us, you voluntarily provide us with information, such as when you contact us through social media, our website, customer service channels, chatbot, or subscribe to our newsletters.
3.2 Obtained from Third Parties
We may receive Personal Data through Third Parties, such as Service Providers and Suppliers, or as a result of credit services (SPC, Serasa Experian, etc.).
3.3 Automatically
We may automatically collect Personal Data from the devices you use to access our website, through cookies or similar technologies.
3.4 Publicly Available
There is a possibility of collecting publicly available information, including social media and public agency databases.
3.5 Collection via WhatsApp and Other Channels
THE GROUP collects personal data through WhatsApp and other digital communication channels when you contact us, provide data for communications, participate in campaigns, or interact with our chatbots.
4. How do we use your information?
4.1 Serve the purpose for which the data was provided
We process your Personal Data for the purpose for which you provided it to the GROUP or for other compatible purposes.
4.2 Comply with our legal or regulatory obligations
Your Personal Data may be used to fulfill our legal obligations.
4.3 Allow the regular exercise of our rights
Even after the termination of your relationship with us, we may process some of your Personal Data to exercise our legally guaranteed rights.
4.4 Enable activities necessary for our organization
Based on our legitimate interest, we may process your Personal Data to enable communication, marketing activities, and improvements to our solutions.
4.5 Execute a Contract
We use your Personal Data to register you as a customer for our services and products.
4.6 Avoiding Fraud and Ensuring Your Safety
We may process your Personal Data to ensure your safety and to prevent identity fraud.
4.7 Advertising
We may use your Personal Data to create audience segments and promote GRUPO's marketing campaigns.
5. Consent and Digital Communications
5.1 How We Request Your Consent (Opt-in)
In compliance with Article 8 of the LGPD, the GROUP requests your free, informed, and unambiguous consent for the processing of your personal data in the following situations:
- WhatsApp and Digital Channels: By providing your phone number, you consent to receiving communications via WhatsApp and other digital channels.
- Newsletter and Marketing: We request explicit consent through a checkbox or active confirmation.
- Events and Webinars: By registering, you consent to the use of your data for event management.
5.2 Purposes of Processing Based on Consent
- Send promotional and institutional communications
- Share educational content and news
- Conduct satisfaction surveys and feedback
- Customize our communication
- Manage event registrations
6. How to withdraw your consent (Opt-out)
You have the right to withdraw your consent at any time, free of charge and easily:
- 6.1 Via WhatsApp: Send "SAIR", "PARAR", or "CANCELAR" to our WhatsApp Business.
- 6.2 Via Email: Click "Unsubscribe" in the emails or send to privacy@tecnospeed.com.br.
- 6.3 Via Online Form: Access our consent revocation form.
- 6.4 Via Direct Contact: Contact our DPO at dpo@tecnospeed.com.br.
6.5 Consequences of Revocation: Revocation does not compromise the lawfulness of processing carried out before. You will stop receiving promotional communications, but we will retain your data to comply with legal obligations.
7. What are cookies and how do we use them?
Cookies are text files that can be stored on your electronic devices when you visit any of our websites.
| Purpose | Description |
|---|---|
| Required | Essential for enabling the proper functioning of our website. |
| Performance | They help us understand how visitors interact with our website. |
| Staff | Allow us to remember your previous choices for a personalized experience. |
| Marketing | Used to provide relevant content and measure campaign effectiveness. |
7.1 Advertising and Google AdSense
Our domain can utilize Google AdSense to display ads. We guarantee transparency in the processing of personal data collected through these ads.
8. With whom do we share your data?
The GROUP may share your Personal Data, limited to the minimum adequate and necessary for the fulfillment of specific purposes. When we share with partners, we use contractual instruments to ensure adequate protection, including in the case of transfer to another country.
9. How do we protect your personal data?
We have internal policies and protocols that determine how Personal Data should be handled. In addition to organizational measures, we adopt technical measures such as:
- Strict treatment control, including password-protected access
- Information Security Program
- Personal Data Access Segregation
- Password protection guidelines
- Access to services exclusively through secure networks
We will only keep your data stored for as long as necessary to fulfill the purposes for which we collected it.
10. What are your rights and how can you exercise them?
You have secured all legal rights related to your Personal Data, including:
- To find out if we process any of your personal data
- To know what Personal Data of yours is processed by us
- Correct incomplete, inaccurate, or outdated data
- Request anonymization, blocking, or deletion of unnecessary data
- Request data portability
- Request deletion of data processed with or without consent
- Get information about entities with which we share data
- Revoke consent at any time
To exercise your rights, send an email to dpo@tecnospeed.com.br ou privacidade@tecnospeed.com.br.
11. Update to this Privacy Notice
This Privacy Notice may be changed at any time to ensure our commitment to transparency with you. Please check this page periodically.
12. Clarifications or doubts
If you have any questions about this Notice or the processing of your Personal Data, please contact our Data Protection Officer, Rafael Andrades (DPO), by email dpo@tecnospeed.com.br ou através do canal privacidade@tecnospeed.com.br.
13. Ativação e desativação dos cookies
É possível impedir totalmente que o navegador aceite cookies alterando as configurações do seu navegador. Observe que desativar cookies poderá impedi-lo de acessar algumas áreas ou recursos dos nossos Serviços.
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